F.A.Q.

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Q: CAN YOU SUPPLY THE PICTURES WITH FRAMES OTHER THAN THE ONES SHOWN ON THE PRODUCT PAGE?

A:  Yes, we have a wide range of frames available. Call or email us with your request (details below)

 

Q: I"D LIKE TO SEE BETTER IMAGES OR VIDEOS OF THE FRAMES, AS THE WEBSITE SHOWS FRONT VIEWS ONLY, IS THAT POSSIBLE?

A:  Yes, we can email you a presentation video of the frame you'd like to see, showing a 360˚ view and close up. Contact us (details below).

 

Q: WHAT IS LIQUID ART?

A:  Liquid art refers to the format of picture production whereby an image is printed directly onto the reverse of a glass panel, allowing the front of the glass to be embellished with transparent or reflective acrylic (and in some cases, crystals), while giving the impression that the enhancement is part of the original image, as well as giving a 3D effect.

 

Q: DO ALL OF YOUR LIQUID ART PRODUCTS HAVE BOTH SWAROVSKI CRYSTALS AND ACRYLIC ENHANCEMENT?

A:  No, there are many images of animals and daytime landscapes, for example,  where crystals would not be appropriate. You can confirm the nature of the Liquid Art embellishment, if required, by contacting us (details below).

 

Q: CAN I ORDER LIQUID ART PRODUCTS WITHOUT THE EMBELLISHMENT?

A: Yes, we are happy to supply Liquid Art without the acrylic/crystal embellishment. Remember to untick the 'Embellishment' box on the product page when ordering.

 

Q: I HAVE COME ACROSS MURCIANO'S ARTWORK WITH COLOUR SPLASHES ON THE GLASS, ARE YOUR MURCIANO PRODUCTS THE SAME?

A: No, our Patrice Murciano products are framed giclee prints and do not have coloured paint on the glass.

 

Q: I'M LOOKING FOR A PARTICULAR PRINT BUT CAN'T FIND IT ON YOUR WEBSITE, CAN YOU SUPPLY PICTURES OTHER THAN THE ONES YOU DISPLAY ONLINE?

A: Yes, we have access to a wide range of prints, images and pictures. Contact us below with your request.

 

Q: MY PARENTS MET IN INNSBRUCK, AUSTRIA AND I'D LIKE TO GIVE THEM A PICTURE OF THE TOWN SQUARE FOR THEIR ANNIVERSARY, CAN YOU SUPPLY?

A: Our Liquid Art library has more than 20 million licensed images to choose from, so with few exceptions the answer to this type of question is: Yes. Contact details below.

 

Q: DOES FREE DELIVERY WITHIN THE UK APPLY TO ALL PRODUCTS AND AREAS?

A: Free delivery in the UK applies to all products to most regions. There are some products we cannot deliver to every county. We use a specialist carrier for the delivery of products containing glass over a certain size and our carrier operates that service in the UK mainland only (with the exception of North and North West Scotland). In many cases we can substitute safety glass for sheet glass and still ship to the North and Islands. Contact us for more info. See our detailed shipping terms here.

 

Q: CAN YOU MAKE INTERNATIONAL DELIVERIES?

A: We offer free international delivery on many prints (Premium Prints). In addition, we can quote delivery prices for other products to many destinations worldwide. Contact us for more info.

 

CONTACT INFORMATON

 

Email:  sales@allartdirect.co.uk            Tel:  0141 880 5412  (10am - 9pm, Mon - Fri)